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May 17, 2025 12:30:45 UTC

System Status

Current operational status of NEXT GEN PAYON services

All Systems Operational

Last updated: May 17, 2025 12:30:45 UTC

99.99%
24h Uptime
99.98%
7d Uptime
99.95%
30d Uptime

Component Status

Core API

Operational
Uptime 99.99%
Response Time 87ms
Last Incident May 10, 2025

Webhooks

Operational
Uptime 99.97%
Response Time 112ms
Last Incident May 12, 2025

Dashboard

Operational
Uptime 100%
Response Time 205ms
Last Incident April 28, 2025

Payment Processing

Degraded
Uptime 98.72%
Response Time 342ms
Last Incident Today

Authentication Services

Operational
Uptime 99.99%
Response Time 95ms
Last Incident May 5, 2025

Database Services

Operational
Uptime 99.95%
Response Time 63ms
Last Incident May 8, 2025

Performance Metrics

API Response Times (ms)

Request Volume

Error Rates (%)

System Load

Incident History

Payment Processing Degraded Performance

Degraded May 17, 2025

We're experiencing increased latency in our payment processing service. Our team is investigating the issue and working on a resolution.

Payment Processing Major
Started: May 17, 2025 09:45 UTC Status: Investigating

Webhook Delivery Delays

Resolved May 12, 2025

Webhook deliveries were delayed by up to 15 minutes due to a queue processing issue. The system has been restored to normal operation.

Webhooks Minor
Started: May 12, 2025 14:22 UTC Resolved: May 12, 2025 15:47 UTC Duration: 1h 25m

Database Read Replica Lag

Resolved May 8, 2025

Our database read replicas experienced increased replication lag, affecting some reporting features. The issue has been resolved and all systems are operating normally.

Database Services Minor
Started: May 8, 2025 08:15 UTC Resolved: May 8, 2025 09:30 UTC Duration: 1h 15m

Authentication Service Intermittent Errors

Resolved May 5, 2025

Some users experienced intermittent errors when attempting to log in. The issue was related to a recent deployment and has been fixed.

Authentication Services Minor
Started: May 5, 2025 16:10 UTC Resolved: May 5, 2025 16:45 UTC Duration: 35m

Scheduled Maintenance

Database Optimization

Scheduled

We will be performing routine database optimization to improve query performance. This maintenance is expected to have minimal impact on service availability.

Start Time
May 20, 2025 02:00 UTC
End Time
May 20, 2025 04:00 UTC
Duration
2 hours
Affected Services:
Database Services Reporting API

API Gateway Upgrade

Scheduled

We will be upgrading our API gateway to the latest version to enhance security and performance. Brief interruptions may occur during the maintenance window.

Start Time
May 27, 2025 01:00 UTC
End Time
May 27, 2025 03:00 UTC
Duration
2 hours
Affected Services:
Core API Webhooks Authentication Services

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